Service Connect & Parts Connect - Rush Truck Centers All-Makes Parts Catalog - Catalog - Page 156
Service Connect & Parts Connect
Service Connect, exclusively from Rush Truck Centers, is a state-of-the-art online communication
system that provides customers an on-demand, 360-degree view of the service process for vehicles
in our service departments, and a single portal to track repairs done at other service facilities.
The system also provides a complete service history of work done at all Rush Truck Centers across
the country and other out-of-network service providers that have shared service history integration
with the truck and engine manufacturers. With Service Connect, you can request service, review
and approve repair orders, ask questions and send and receive attachments.
SERVICE CONNECT WITH
FAULT CODE MANAGEMENT
Integration with Geotab for Easy-to-Understand and Organized View of Fault Codes
Create Custom Maintenance Tables for All Asset Types for Easier Service Tracking
Manage Warranty Documentation for All Vehicles in One Place
Cost Tracking and Reporting
Insight to Service Costs by Individual Asset, Manufacturer and Vehicle System Group
Service Connect Online Portal
State-of-the-Art Portal for Transparent Service Communication
Fault Code Monitoring
Monitor Critical Faults to Prevent Unexpected Downtime and Higher Repair Cost
*Requires Telematics service.
Parts Connect is an easy-to-use and intuitive online parts ordering system, exclusively from
Rush Truck Centers. With Parts Connect, you can search parts for all makes and models of heavyand medium-duty trucks, check availability and place an order – anywhere, anytime.
To create an account, contact your Rush Truck Centers sales representative, contact the
RushCare Customer Support Team at 855-787-4223 or email firstname.lastname@example.org.
Web-Based, Open 24/7
Web-based tool, no software installation is required. Access and place orders 24 hours a day, via PC, tablet or mobile.
Intuitive navigation with simple, easy-to-use commands displaying multiple results.
Refine search by partial part number or description.
Partial-term search displays images, specifications, VMRS code, VMRS description and more.
Check inventory and pricing at your local Rush Truck Centers and surrounding locations.
Use the chat function to get help from a parts professional.
Related and alternate parts are suggested before check-out.
Personalized Parts Ordering
Displays account specific pricing.
Rush Truck Centers promotional pricing is automatically applied to your online order.
Easy “Add to Cart”, cart review and quantity adjustment.
Select pick-up or delivery during checkout.
Option to receive text notifications on the status of your delivery.
Parts Connect is available through Rush Truck Centers across the country.
TELEMATICS SOLUTIONS FOR YOUR FLEET. EXCLUSIVELY FROM RUSH TRUCK CENTERS.
DRIVER BACK-UP CAMERA
Driver safety camera, visibility
DRIVER BEHAVIOR Speed alert
notification, driver coaching
JOB DISPATCHING Routing
and driver workflow
HOS/ELD Driver electronic
logs and DVIRs
ENGINE CODE Engine failure,
check engine warning light
FUEL Average miles per
gallon, fuel efficiency
TEMPERATURE Engine overheating,
oil and water temperature
CAMERA Safety and
TIRE PRESSURE Low tire pressure,
At Rush Truck Centers, we understand you need a technology solution that will increase uptime, improve safety and strengthen compliance. We offer a complete
package of telematics hardware, remote diagnostics and monitoring services from people who know trucking and have your business needs in mind.
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